Practice Information

Glebe Hill Family Practice and GHFP Nurture are locally owned and operated private businesses founded by Kieran Frampton and Alice Frampton. 

Glebe Hill Family Practice opened for business on 12th January 2017, and GHFP Nurture opened in the nearby Glebe Hill Village shopping centre mid October 2022.

Our Values:

Quality

We strive to deliver excellence in health care with a commitment to continuous learning and improvement, whilst upholding the highest standards of ethics and professionalism.

Safety

We aim to sustainably provide evidence-based and person-centred health care in a physically and emotionally safe environment

Belonging

We embrace a culture of courage, connection and trust through respectful communication and collaboration. We care for patients and for each other with empathy, compassion and kindness.

New patients

The Physiotherapists practicing at Glebe Hill Family Practice are accepting new patients.

As of May 2024, the GPs practicing at Glebe Hill Family Practice and GHFP Nurture are not currently accepting new patients, other than household family members of existing patients (on the same Medicare card) in the local area. Enquiries can be made by phone.

New patients are welcome to book into the Travel Clinic at GHFP Nurture, but we do not have the capacity to provide ongoing General Practice care currenlty.

Private Billings

The Health Care Practitioners who conduct their practices at Glebe Hill Family Practice and GHFP Nurture operate on a private billings basis. This means there will be out of pocket expenses for the care you receive. Fees vary due to the length and complexity of a consultation and are determined by your doctor or allied health practitioner. Payment is pre-authorised at booking and processed immediately after the consultation. For more detail about fees and payments please click here.

Opening Hours:

After Hours

After hours health care is provided by Hello Home Doctor Service, phone 134 100.

Emergencies

Please dial 000 or attend the nearest hospital in an emergency.

The nearest hospital to Glebe Hill Family Practice and GHFP Nurture is:

Royal Hobart Hospital

48 Liverpool Street, Hobart TAS 7000

(03) 6222 8308

Consultations

The practitioners' appointment system caters for urgent, non-urgent, complex, planned chronic care and preventable healthcare.

Please discuss the urgency and the nature of your health complaint to allow our reception staff to appropriately triage your consultation.

How to make an appointment

• book online from this website (ghfp.com.au) by clicking on the Book an Appointment button for the location you'd like to book at
• use the AMS Connect app on your phone or tablet
• by phone (Glebe Hill Family Practice 6169 0000, GHFP Nurture 6169 0005)

Standard appointments are 15 minutes. If you need more time with your doctor please book a Long Appointment (30 minutes).

Home visits

General Practitioners may provide home visits where appropriate, as determined by the Doctor.

Walk-ins

Glebe Hill Family Practice and GHFP Nurture operate on an appointment basis. Walk-ins may be accepted, however there may be an extended unavoidable wait as priority is given to patients who have booked an appointment.

Recalls & Reminders

Glebe Hill Family Practice and GHFP Nurture may from time to time send reminders or contact you to arrange recommended follow-up, check-ups, health assessments, care-planning, and immunisations. Patients will be contacted for recall where clinically indicated. We may contact you by secure SMS, email, phone, or post. Please inform staff at Reception if you do not wish to receive recalls and reminders.

Please keep us up-to-date with your current contact details. 

Telephone Policy

Most issues are best dealt with in consultation with your Doctor. He/she will endeavor to take your call where practicable, however your Doctor is likely to be attending to other patients and may need to return your call.

Please inform one of our friendly Receptionists if your call is urgent.

Test Results

Please book an appointment with your Doctor to obtain your test results, unless other arrangements were made at the time that your Doctor ordered your test.

Referrals and Prescriptions

Please book an appointment to obtain referrals or prescriptions.

Alternatively, requests for prescriptions and referrals can be made online from this website or the AMS Connect App. Requests for prescriptions or referrals without an appointment will be done at the Doctors discretion. 

Cancellations / Failure to attend an appointment

If you need to cancel a GP appointment, please do so at least 2 hours prior to your scheduled GP appointment time, and 48 hours prior to your Allied Health appointment time. This allows other patients the opportunity to make an appointment. Failure to cancel with adequate time, or non-attendance of an appointment will incur a fee.

Privacy Policy

Glebe Hill Family Practice and GHFP Nurture comply with all confidentiality and privacy obligations.

For more detail of our privacy policy, please click here.

Patient Feedback and Complaints

You can provide feedback directly to any of our staff members or lodge a suggestion in the Suggestions Box in our waiting area.

We take complaints and concerns seriously. You may request to speak directly with the Practice Manager to discuss your concerns, or address your concern in writing to the Practice Manager, 45 Hance Rd, Howrah TAS, 7018, by email: [email protected], or by completing a Complaint Form at our practice and handing it directly to our Practice Manager. We will then attempt to resolve it within 30 days, in accordance with our complaints resolution procedure.  If you feel your complaint is not resolved adequately through the practice's complaints procedures, you have the right to contact the Tasmanian Health Complaints Commissioner by phoning 1800 001 170 or emailing [email protected]

Glebe Hill Family Practice and GHFP Nurture are Accredited by AGPAL.